Privacy Policy

Who we are

A&E Dental Engineering Limited
Registered Office:
Suite B Nbk House 64a Victoria Road Burgess Hill West Sussex RH15 9LH

A&E Dental take the privacy of your information very seriously. To ensure you are fully informed and to adhere to current legislation, this policy is designed to inform you about:

  • how we collect and process your information,
  • why we collect your information and
  • what rights you have.

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Through the policy, the words ‘we’ and ‘us’ refers to OT Group [and its subsidiaries], unless otherwise indicated.


What personal data we collect and why we collect it

You may submit personal information about yourself (for example, name and email address etc.) in order to receive or use services. Any additional future use by A&E Dental of your personal data will be determined by your responses to the questions you are asked at the time your data is captured. These future communications may include marketing materials and sales promotional items.

You can rest assured that we will never pass your data to a third party for their own use.

Processing purposes and legal basis

The data collected about you will be processed, stored and used only for the indicated purpose(s), including to:

  • Manage your account
  • Process and deliver your order
  • Process payment
  • Personalise our websites
  • Provide information on products or services based on your interests
  • Improve the quality of our products and develop new ones
  • Analyse trends
  • Improve site design and security

Your data will be processed under various legal bases based on the specific activity for the following purposes:

  • Contractual obligation – sale of products and services, maintaining accounts and records.
  • Legitimate interests – outward marketing communications, research/analysis/analytics.
  • Consent – requests for information.
  • Legal obligation – required by law, for security purposes, prevention/detection of crime.

Your rights

Under current legislation, you have many rights in respect of how we hold and use your data.

You have the right

  • to know why we collect your data
  • to ask for a copy of the information we hold on you
  • to correct any inaccuracies
  • to restrict how we process your data
  • to ask us to stop processing your data
  • to know if we use any profiling or automated decision making with your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How do we protect your personal information?

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping any passwords and user details to our sites confidential. We will not ask you for your password (except when you log in to the website).


Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.